Our commitment to confidentiality
Dakamela Rehabilitation and Counselling Centre takes the privacy and confidentiality of every client extremely seriously. This policy explains how we collect, use and protect personal information shared with us through this website and during treatment.
Information we collect
- Contact details submitted through our contact or admissions forms
- Information shared during assessments and counselling, for care purposes only
- Basic technical information (such as browser type) collected automatically by this website
How we use your information
Information is used solely to respond to enquiries, coordinate admissions, and provide safe, appropriate treatment and support. We do not sell or trade personal information.
Confidentiality in treatment
Details shared during counselling and treatment are kept confidential and are only disclosed with client consent or where required by law, for example where there is a risk to the safety of the client or others.
Contact us about your information
If you have questions about this policy or how your information is handled, contact us at info@dakamela.co.za.